Frequently Asked Questions
Everything you need to know about your CAZAL luxury eyewear experience.
How can I ensure my CAZAL frames are authentic?
Every pair of CAZAL eyewear comes with a certificate of authenticity and a unique serial number. We recommend purchasing exclusively through our official store or authorized luxury retailers to guarantee genuine craftsmanship.
What is your global shipping policy?
We offer secure, insured international shipping. Standard delivery typically takes 3-7 business days depending on your location, and tracking information is provided as soon as your order is dispatched.
Can I return my eyewear if it does not fit?
Yes, we offer a 14-day return policy for unworn items in their original packaging, including all accessories and certificates. Please note that custom prescription lenses are non-refundable.
Are CAZAL sunglasses equipped with UV protection?
Absolutely. All CAZAL sunglasses feature high-quality lenses that provide 100% UVA and UVB protection, ensuring your eyes are shielded without compromising on iconic style.
How should I care for my luxury frames?
To maintain the brilliance of the gold-plating and acetate, clean your lenses with the provided microfiber cloth and store your frames in their hard case when not in use. Avoid exposure to harsh chemicals or extreme heat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options to ensure a seamless checkout experience.